Shipping policy
Welcome to The Arcadia Box!
We Offer FREE WORLDWIDE SHIPPING
We are committed to delivering your Retro Game Stick Pro safely and efficiently. Please review our Shipping Policy below to understand how we process, ship, and deliver your orders.
Order Processing
All orders are processed within 1–3 business days after successful payment confirmation. Processing times do not include weekends or public holidays.
Once your order has been shipped, you will receive a shipping confirmation email with tracking details to monitor your delivery.
Shipping Methods & Delivery Estimates
We offer multiple shipping options to suit your needs:
Standard Shipping: 10–20 business days
Expedited Shipping: 5–10 business days
Delivery times are estimates and may vary depending on your location and courier service. External factors such as customs clearance, weather conditions, or carrier delays may occasionally affect delivery timelines.
Shipping Costs
Shipping fees are calculated based on the selected shipping method, destination, and order details. The final shipping cost will be displayed at checkout before you complete your purchase.
International Shipping
The Arcadia Box ships worldwide.
International delivery times and shipping rates may vary by country.
Please note that customs duties, import taxes, or additional fees, if applicable, are the responsibility of the customer and are not included in the product price or shipping charges at checkout.
Order Tracking
Once your order ships, you will receive an email containing your tracking number. You can track your shipment through the carrier’s tracking portal for real-time updates.
Shipping Address Accuracy
Please ensure that your shipping address is complete and accurate at checkout.
The Arcadia Box is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information.
If you need to make changes, contact us immediately at contact@thearcadiabox.com.
Address changes cannot be made once the order has shipped.
Lost or Damaged Packages
If your order arrives damaged or does not arrive within 7 days of the expected delivery date, please contact us at contact@thearcadiabox.com.
We will work with the shipping carrier to investigate the issue and, where applicable, arrange a replacement or refund.
Shipping Restrictions
Some regions may have shipping limitations due to local regulations or carrier restrictions. Any applicable limitations will be clearly mentioned on the product page.
We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.
Thank You
Thank you for choosing The Arcadia Box. We appreciate your trust and are committed to delivering your Retro Game Stick Pro with care and reliability.